Thank you for your interest in our products at CA WP Themes. We strive to provide high-quality WordPress themes that meet your expectations. As a digital product, our themes are non-tangible and delivered electronically, making it impossible to “return” the product. Therefore, we have a no refund policy in place.
We encourage you to thoroughly review the features, functionalities, and demos of our themes before making a purchase decision. We provide detailed documentation and demo content to help you understand the capabilities and appearance of our themes.
In case you have any pre-sale questions or concerns about our themes, we are more than happy to assist you. Our support team is available to address any queries you may have and provide clarifications to ensure you make an informed purchase.
It is essential to note that once the purchase is made and the theme files are downloaded, we are unable to retract or recover the product. Hence, we do not offer refunds for any reason, including but not limited to:
- Change of Mind: We are unable to provide refunds if you have a change of mind after the purchase or if the theme does not meet your personal preferences.
- Compatibility Issues: It is your responsibility to ensure that your hosting environment meets the necessary requirements for running our themes. We cannot guarantee compatibility with third-party plugins, as their functionalities and codebase may vary. We recommend checking the compatibility information provided on our website and contacting our support team with any compatibility-related inquiries before making a purchase.
- Unauthorized Use: If you suspect unauthorized use of your payment details, please contact us immediately. We will investigate the issue and take appropriate measures to address it.
We continuously work to improve our products and services, and your feedback is valuable to us. If you encounter any technical difficulties or have questions regarding theme installation, configuration, or customization, please reach out to our support team. We are committed to providing timely assistance and resolving any issues you may face.
Please ensure that you carefully read and understand our refund policy before making a purchase. By purchasing our products, you acknowledge and agree to the terms outlined in this refund policy.